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PostPosted: Fri Jan 22, 2016 8:07 pm 
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Velleman Support
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Joined: Mon Dec 11, 2006 12:03 pm
Posts: 4918
Location: Belgium
Thank you for the feedback.
This was interesting finding you made.
Is there any difference if you use the original USB cable connected to USB3.0 or USB2.0 connector of your new PC?
(In case if there are both USB 2.0 and USB 3.0 connectors.)


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PostPosted: Thu Jan 28, 2016 10:47 pm 
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No, no USB 3.0 ports available: PC is from 2009, was initially used with XP, then with Win 7 and now with Win 10.

No new PC


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PostPosted: Sun Aug 28, 2016 7:12 am 
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Location: New York
Hello,
I am Leon Ferrara a newbie in this forum. I want to thanks for discussuon this topics. I got many information for solve this issue in windows 10.
Thanks :)


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PostPosted: Thu Sep 29, 2016 10:34 am 
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Upgrading to Win 10 1607 is the same old and sad story: The upgrade again removed all installed Velleman drivers.

Reinstallation was required. Success.

The strange old cable still doesn't work.


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PostPosted: Mon Oct 17, 2016 2:00 pm 
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Guys, the only remedy, I think, is Velleman staff to stop kidding its loyal customers and to invest some time and money in NEW (signed) DRIVERS suitable for WIN10 64-bit version.
Because it is a shame for the company to continue to sell these otherwise excellent instruments - PCSU1000 and PCGU 1000 - with their archaic drivers, making them COMPLETELY UNUSABLE with the new PCs.


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PostPosted: Fri Jan 20, 2017 9:41 pm 
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The PCSU1000 and its software have proved to be very useful instrument for more than 8 years, for field work I do. The work requires measuring low frequency noisy waveforms and extracting 50 to 70 Hz signals from them, using the FFT spectrum analysis software. It is so useful that I have two complete systems (one for backup) with instruments and laptop computers. Recently I had to replace one computer and now have to run with Windows 10. Even under Windows 8.1, I had to follow a complex procedure to allow me to install the driver without checking the digital signature. Windows 10 has added a new wrinkle in that it appears it automatically deletes drivers without a signature.

In view of the usefulness of this instrument and its apparent popularity, can Velleman please update the driver to a Windows 10 compatible signed version?

This post indicates others have the same problem.


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PostPosted: Fri Jan 20, 2017 10:57 pm 
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Joined: Tue Mar 27, 2007 12:24 am
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Location: USA
Do this before installing the drivers.

1. Windows Key + R
2. Enter shutdown.exe /r /o /f /t 00 <- These are Zeros Note the spaces
3. Click the "OK" button
4. System will restart to a "Choose an option" screen
5. Select "Troubleshoot" from "Choose an option" screen
6. Select "Advanced options" from "Troubleshoot" screen
7. Select "Windows Startup Settings" from "Advanced options" screen
8. Click "Restart" button
9. System will restart to "Advanced Boot Options" screen
10. Select "Disable Driver Signature Enforcement"
11. Once the system starts, install the drivers


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PostPosted: Fri Jan 20, 2017 11:14 pm 
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In reply to Wrong Way:

Yes, I did this to install, which works OK and is a great work-around. The problem added by Windows 10 that did not apply with 8.1 is that the compulsory automatic updates in 10 seem to delete the driver. Frequent re-installation becomes quite a nuisance.


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PostPosted: Mon Jan 30, 2017 2:09 pm 
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Joined: Fri May 04, 2007 9:17 am
Posts: 15
Location: Grenoble - France
Hello,

I concur to the request on getting a signed driver on Windows 1 x64 for the PCSU1000 oscilloscope.
I do not understand why Velleman is so reluctant to support their customers.

Regards


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