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 Post subject: Issue Nozzle
PostPosted: Thu Jul 14, 2016 7:33 am 
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Velleman Support
Velleman Support

Joined: Thu Dec 26, 2013 12:42 pm
Posts: 659
Dear customers,

It has come to our attention that in the latest batch of K8200 printers there is a slight problem with the manufacturing finish of our nozzles. Some have a slight chamfer (see picture below) on the orifice, this can result in a bad surface finish of your 3D prints.

Image

In case your nozzle has this problem you can start a support ticket here:
http://support.velleman.eu/

And get a free replacement nozzle.

We are sorry for the inconvenience

Sincerely
Velleman


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